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Privacy & Cookie Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website.

This privacy policy sets out how Illume Security Ltd uses and protects any information that you give Illume Security when you use this website.

Regulation (EU) 2016/679 of the European Parliament (the General Data Protection Regulation (‘GDPR’)) & the Data Protection Act 2018 (referred to as Data Protection law), oblige us to provide you with information about how and why we use personal data.

About Us

Illume Security Ltd is a Penetration Testing, Phishing Awareness and Cyber Security Services provider (company number 12675954), registered at 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ. Illume Security is the data controller of all personal data processed by us.

Registration with the Information Commissioner’s Office (ICO)

For the purpose of the Data Protection Act 2018, Illume Security is registered as a data controller with the Information Commissioners Office under registration number.

Information Collection

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • We may buy or rent information about you or customers generally from third parties including credit reference information, demographic information, marketing lists, publicly available information and other sources to help improve our products and services or our business.
What we may do with the information we gather

We require the above information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal records
  • Improve our products and services
  • Periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
International transfers of personal information

Your personal information will not be transferred by us outside the European Economic Area (EEA).

Data Retention

Illume Security will hold your personal data for the length that it is required to provide you with our services in accordance with our Data Retention Policy. We may be required to retain some of your data after this time, for a set period, for us to meet our legal obligations including resolving any follow-up issues.

Your Rights

You have the following rights when it concerns your personal data that Illume Security hold about you. You have the right to;

  • Request a copy of any personal information we hold about you
  • Ask us to Rectify any information that we hold on you that you think may be incorrect
  • Request that we delete any personal information that we hold about you
  • Object to us processing your personal information
  • Withdraw consent
Automated decision making

We will not use your personal information for automated decision making or profiling.

Contact Us

If you wish to contact us in relation to your rights or have any questions about how we handle your personal information, please email us at support@illumesecurity.co.uk with the subject ‘Privacy Policy’ or by writing to us at, FAO: Data Protection, Illume Security Ltd, 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ.

Complaints

If you wish to exercise any of your rights concerning your personal data, you should contact Illume Security at the address provided above. If you are not satisfied with the response you receive you have the right to lodge a complaint with the supervisory authority. In the United Kingdom this is the Information Commissioner Office (ICO).

Contact Form: www.ico.org.uk/global/contact-us/email/

Telephone: 0303 123 1113 (local rate – calls to this number cost the same as calls to 01 or 02 numbers).

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Updating this Privacy Notice

We may update this Privacy notice at any time by publishing an updated version on our website. So that you know when we make changes to this Privacy statement, we will amend the revision date in this section. The new modified or amended Privacy notice will apply from that revision date. Therefore, we encourage you to review this Privacy notice periodically to be informed about how we are protecting your information. (V2-15/02/22).

Cookie Policy

Our website uses cookies to differentiate you from other users of our website. If you have consented to use of non-essential cookies, the data we collect allows us to improve our site and/or target more relevant advertisements to you. This policy explains what cookies are, what cookies we use and why we use them.

What is a cookie?

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies used on this website.  
Strictly necessary cookies

These cookies are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

ScopeNameDescriptionDurationPurpose
illumesecurity.co.ukCookieControlCookies used to remember a visitors choice about their cookie preference on our website90 daysNecessary
portal.illumesecurity.co.uk

illume_portal_session

General purpose platform session cookieEnd of sessionNecessary
portal.illumesecurity.co.ukXSRF-TOKENTo help with site security in preventing Cross-Site Request Forgery attacks.End of sessionNecessary
Analytical cookies

These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These are cookies that are required for the operation of our website

Except for essential cookies, all analytical cookies will expire at the end of the retention periods set out in the table below.

NameDescriptionDurationPurpose

_ga

_gid

_gat

AMP_TOKEN

These cookies are used to collect information about how visitors use our Site. We use the information to compile reports and to help us improve the Site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

1 day – 1 yearAnalytics
How to change your cookie settings

Users can change their cookie preferences at any time by clicking on ‘Cookie Settings’ on the bottom left hand side of every web page. Alternatively, most web browsers allow some control of most cookies through the browser settings. Find out how to manage cookies on popular browsers:

To opt out of being tracked by Google Analytics across all websites, visit:

http://tools.google.com/dlpage/gaoptout