Privacy Policy
Last updated: 22 April 2026
This privacy policy sets out how Illume Security Ltd uses and protects any information that you give Illume Security when you use this website.
Regulation (EU) 2016/679 of the European Parliament (the General Data Protection Regulation ('GDPR')) and the Data Protection Act 2018 (referred to as Data Protection law), oblige us to provide you with information about how and why we use personal data.
About Us
Illume Security Ltd is a Penetration Testing, Phishing Awareness and Cyber Security Services provider (company number 12675954), registered at 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ. Illume Security is the data controller of all personal data processed by us.
Registration with the Information Commissioner's Office (ICO)
For the purpose of the Data Protection Act 2018, Illume Security is registered as a data controller with the Information Commissioner's Office.
Information Collection
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What we may do with the information we gather
We require the above information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal records
- Improve our products and services
- Periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address provided
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
International transfers of personal information
Your personal information will not be transferred by us outside the United Kingdom. Where transfers to a country outside the UK are required, we will only do so where an adequacy decision is in place or appropriate safeguards (such as UK International Data Transfer Agreements) have been implemented.
Data Retention
Illume Security will hold your personal data for the length that it is required to provide you with our services in accordance with our Data Retention Policy. We may be required to retain some of your data after this time, for a set period, for us to meet our legal obligations including resolving any follow-up issues.
Your Rights
You have the following rights when it concerns your personal data that Illume Security hold about you. You have the right to:
- Request a copy of any personal information we hold about you
- Ask us to rectify any information that we hold on you that you think may be incorrect
- Request that we delete any personal information that we hold about you
- Object to us processing your personal information
- Withdraw consent
Automated decision making
We will not use your personal information for automated decision making or profiling.
Contact Us
If you wish to contact us in relation to your rights or have any questions about how we handle your personal information, please email us at info@illumesecurity.co.uk with the subject 'Privacy Policy' or by writing to us at, FAO: Data Protection, Illume Security Ltd, 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ.
Complaints
If you wish to exercise any of your rights concerning your personal data, you should contact Illume Security at the address provided above. If you are not satisfied with the response you receive you have the right to lodge a complaint with the supervisory authority. In the United Kingdom this is the Information Commissioner's Office (ICO).
- Online: ico.org.uk/make-a-complaint
- Telephone: 0303 123 1113 (local rate)
- Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Updating this Privacy Notice
We may update this Privacy notice at any time by publishing an updated version on our website. So that you know when we make changes to this Privacy statement, we will amend the revision date in this section. The new modified or amended Privacy notice will apply from that revision date. Therefore, we encourage you to review this Privacy notice periodically to be informed about how we are protecting your information.
Cookie Policy
Our website uses cookies to differentiate you from other users of our website. If you have consented to use of non-essential cookies, the data we collect allows us to improve our site and/or target more relevant content to you. This policy explains what cookies are, what cookies we use and why we use them.
What is a cookie?
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Strictly necessary cookies
These cookies are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
| Scope | Name | Description | Duration |
|---|---|---|---|
| illumesecurity.co.uk | cookieyes-consent | Used to remember a visitor's choice about their cookie preference on our website | 90 days |
| portal.illumesecurity.co.uk | illume_portal_session | General purpose platform session cookie | End of session |
| portal.illumesecurity.co.uk | XSRF-TOKEN | To help with site security in preventing Cross-Site Request Forgery attacks. | End of session |
Analytical cookies
These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Except for essential cookies, all analytical cookies will expire at the end of the retention periods set out in the table below.
| Name | Description | Duration |
|---|---|---|
| _ga, _ga_<container-id> | Set by Google Analytics (GA4). These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in a pseudonymised form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. | Up to 2 years |
How to change your cookie settings
Users can change their cookie preferences at any time by clicking on 'Cookie Settings' on the bottom of every web page. Alternatively, most web browsers allow some control of most cookies through the browser settings. Find out how to manage cookies on popular browsers:
To opt out of being tracked by Google Analytics across all websites, visit: tools.google.com/dlpage/gaoptout